As a B2B supplier, we aim to ensure customer satisfaction with every order.

Eligibility for Returns

  • Returns are accepted only for defective, damaged, or incorrectly supplied products.
  • Notification of return requests must be made within 7 business days of delivery.
  • Products must be unused, in original packaging, and accompanied by proof of purchase.

Exclusions

  • Customized or special-order items are non-returnable.
  • Products purchased on clearance or final sale are not eligible for return.

Process

  1. Contact our customer service team to request a return authorization.
  2. Once approved, return shipping instructions will be provided.
  3. Refunds or replacements will be processed within 14 business days after inspection.